Returns & Exchanges

At Keller International, we stand behind the quality of our beauty supplies and salon equipment. If you are not completely satisfied with your purchase, you may return eligible items within 30 days of delivery for a refund or exchange.

1

Initiate Your Request

Contact our customer service team via email or phone with your order number to obtain a Return Merchandise Authorization (RMA) number.

2

Prepare the Package

Securely pack the items in their original, unopened packaging, ensuring all manuals and accessories are included to qualify for a full refund.

3

Ship the Item

Affix the provided shipping label or use a trackable carrier of your choice to send the package back to our main distribution center.

4

Processing and Refund

Once our warehouse inspects the returned goods, your refund will be processed to the original payment method within 7-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing